E-commerce Director for a retail company
2025-04-29
CIP global executive search has been assigned to recruit an E-commerce Director for a retail company.
Note: This is a confidential recruitment, which means that the information below has been slimmed down. All candidates that are being interviewed will get to take part of the full job description after signing an NDA.
Job Profile
As the new E-commerce Director for this retail company you are expected to have a strategic height with an operational understanding.
You have a minimum of 3 years of experience in creating and managing a successful e-commerce site. Furthermore, it is an advantage if you have experience from retail industry.
Tasks and responsibilities:
- Responsible for sales, customer experience and digital marketing.
- Responsible for budget, forecast, reporting and relevant KPIs.
- Ensure the brand experience in digital commerce in accordance with the company’s brand profile.
- Optimization of traffic, AOV and conversion
- Lead development projects linked to the site, the tech environment, and the customer experience.
- Together with CMO set the strategy for digital communication towards customer, e.g. newsletters, onsite, social media, influencer campaigns etc.
- Continuously analyze both efficiency and optimization of processes and flows, both internally and externally.
- Responsible for A/B testing of content, visuals etc at site to drive sales.
- Developing and executing sales activities, campaigns and exclusive offers at site, as a part of the commercial plan.
- Analyzing website data to understand customer behavior and improve sales and conversion rates.
- Work closely with web development and technical team.
- Ensuring that the visual expression at site follows the brand strategy, visual guidelines and design manual and are coordinated with the commercial plan.
Profile and Experience:
- University degree or equivalent within Marketing, eCommerce or Online sales
- 3+ years of experience of working as eCommerce/Online sales manager. Preferably within retail.
- Leadership experience.
- Excellent stakeholder management skills
- Knowledge in SEM, SEO, SoMe, Affiliates and Programmatic.
- Experience in driving customer and data-driven development within the D2C market.
- E-commerce experience with an understanding of the end-to-end D2C sales.
- Experience working with cross-functional teams, and improving customer satisfaction.
- Fluent in English and Swedish both spoken and written.
- Department
- E-commerce
- Locations
- Gothenburg
About CIP Global Executive Search
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All our consultants have extensive experience of C-level recruitments and we always ensure that the right consultant is matched with the right assignment.
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E-commerce Director for a retail company
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